Accident Recovery in Stoke-on-Trent
Been in a collision? We know it’s stressful. Our team gets to you quickly, handles your vehicle with care, and makes sure it reaches wherever it needs to go — without causing any further damage.
Accident situations we deal with
Whether it’s a minor shunt or a serious collision, if the vehicle can’t be safely driven we’ll recover it.
- Rear-end shunts and front-end collisions
- Side impacts and T-bone accidents
- Single-vehicle accidents — hitting a wall, barrier, or kerb
- Vehicles that have left the road or ended up in a ditch
- Write-offs that need transporting to an insurance salvage yard
- Vehicles damaged by flooding, fallen trees, or other incidents
What Type of Accident Are You Dealing With?
Different accidents need different approaches. Here’s how we handle the most common situations we’re called out for.
| Situation | Can we help? | What to expect |
|---|---|---|
| Rear-end or front-end collision | Yes | Flatbed used to avoid putting any load through damaged steering or suspension components |
| Vehicle has left the road or is in a ditch | Yes — winching | We winch the vehicle back onto solid ground first, then assess whether it can be towed or needs flatbed |
| Write-off — vehicle is not repairable | Yes | We transport to your insurance salvage yard, storage facility, or wherever the insurer directs |
| Airbags deployed, significant structural damage | Yes — flatbed | Flatbed only for heavily damaged vehicles — no towing that could worsen the damage |
| Motorway or dual carriageway accident | Yes | We’re experienced in high-speed road recovery — we’ll clear the scene safely and efficiently |
| Vehicle hit a wall, post, or fixed object | Yes | Assessment on arrival — flatbed or tow depending on which end took the damage |
| Flood or storm damage | Yes | Careful extraction without running the engine — transported to a specialist for assessment |
Not sure? Call us on 07455 054500 — describe what’s happened and we’ll tell you exactly what to expect.
How Accident Recovery Works
We keep it simple so you have one less thing to think about after a difficult situation.
Recent Accident Recoveries
A selection of accident recovery jobs we’ve completed across Stoke-on-Trent and the surrounding area.
Recovery Examples
Ford Focus — A50, Stoke
Rear-end shunt at a junction — boot crumpled, boot lid wouldn’t close. Flatbed recovery to the customer’s bodyshop in Longton the same evening.
Land Rover — rural road, Leek
Lost control on an icy road and ended up in a field. Winched back to the road, then flatbed recovery to the owner’s garage for inspection.
VW Passat — Newcastle-under-Lyme
Serious front-end impact, written off by the insurer. Recovered to the insurance salvage yard within 24 hours of the accident.
More Recent Jobs
BMW 3 Series — Hanley
Side-swiped in a car park overnight. Significant door damage, couldn’t open the driver’s door. Flatbed to the customer’s preferred bodyshop next morning.
Ford Transit Van — M6
Motorway lane change accident. Damage to front corner and passenger wing. Scene cleared quickly — vehicle recovered to a commercial repairer.
Audi Q5 — Stafford
Hit a pothole at speed — tyre burst, alloy shattered, suspension damaged. Couldn’t be driven. Late night flatbed recovery to customer’s home.
What Customers Say
“Had a bad accident on the A500 — completely shaken up. Fast Track arrived quickly, were calm and professional, and took everything off my hands. Exactly what I needed.”
“Came off a country road in the ice. Fast Track winched my car out and recovered it without any additional damage. Great service in a horrible situation.”
“Write-off situation. They dealt with everything — got the car to the salvage yard within hours. Made a really stressful day that bit easier.”
What Affects the Price
We give you a clear, fixed price before we start — no surprises after an already difficult day.
- Distance from our base to the accident location
- Distance of the recovery to the destination
- Type of vehicle and loading method required
- Whether winching is needed to recover the vehicle first
- Time of day and any access restrictions at the scene
- Motorway or police-managed scene recoveries
Need Us at the Scene?
Call or WhatsApp now — we’ll be on our way as fast as possible.
Accident Recovery — Common Questions
Quick answers before you call.
What should I do immediately after an accident?
First, make sure everyone is safe and call 999 if anyone is injured. If you can, move to the roadside away from traffic. Exchange details with anyone else involved, take photos of the scene and damage, and then call us to recover the vehicle. If you’re on a motorway, stay behind the barrier and wait for us.
Do you use a flatbed for accident-damaged vehicles?
Yes — for most accident-damaged vehicles we use flatbed recovery. This means all four wheels are off the ground and nothing is put through damaged steering, suspension, or drivetrain components. It’s the safest way to transport a vehicle that has been in a collision.
Can you recover a vehicle that has gone off the road?
Yes. If the vehicle has left the road and is stuck in a ditch, field, or embankment, we’ll winch it back onto solid ground first, then assess the best way to recover it from there.
Where will you take my vehicle?
Wherever you need it — your chosen bodyshop, an insurance-approved repairer, your home, or a salvage yard if the vehicle has been written off. Just let us know when you call and we’ll confirm the destination.
Can I claim the recovery cost through my insurance?
In many cases, yes — depending on your policy. We’d recommend contacting your insurer after the accident to check. We can provide a receipt for the recovery for your records.
How quickly can you get to me after an accident?
We aim to reach you within 60 minutes across Stoke-on-Trent and the local area. Call us and we’ll give you an accurate ETA straight away — we know that waiting after an accident is the last thing you want.
My car has been written off — can you still recover it?
Yes. We regularly recover write-offs for delivery to insurance salvage yards, storage facilities, or wherever the insurer directs. Call us with the details and we’ll arrange it.
Do you operate 24 hours a day?
Yes — 24 hours a day, 7 days a week, 365 days a year including bank holidays. Accidents don’t happen on a schedule, and neither do we.